Digital Tools Portfolio
A curated collection of client advisory, diagnostic, learning, facilitation, delivery, AI-guided, and technical tools built to support KT work across the organization.
Client Growth and Advisory
Tools for value conversations, course selection, and engagement readiness
Cost of Inaction Calculator
Estimate how stronger thinking habits can reduce cost, delay, rework, and operational waste.
Learning Tracks Selector
Help clients, CRMs, and instructors identify the right course path across IT, generalist, and pharma tracks.
Diagnostic Readiness Checklist
Prepare for KT diagnostic engagements across people, process, data, tooling, and KPIs.
Diagnostic and Application
Tools for applying KT thinking to incidents, problems, calls, and operational analysis
KT Major Incident Intake Tool
Guided intake workflow for structured troubleshooting with Object / Deviation prompts and clean export for ticketing systems.
Incident Mapping Tool
A visual workspace for one-page incident and problem reviews with drag-and-drop mapping and structured analysis.
Callscore
Score incident and problem management calls minute by minute, then export results for debrief and coaching.
Machine Part Analyzer
Upload a machine manual to generate a component and function hierarchy for troubleshooting scope and possible causes.
Meeting Cost Timer
Make meeting cost visible in real time by converting attendance and time spent into financial impact.
Learner Practice and Knowledge
Tools for process knowledge, practice, study, and participant self-checking
KT Process Knowledge Test
Test your understanding of KT processes with interactive questions and multiple difficulty levels.
Specification Practice Simulator
Sharpen specification questioning skills by sorting rapid-fire notes into an Is / Is Not structure.
KT Process Mastery Lab
Interactive flashcards and oral exam practice for studying PSDM process knowledge with shareable progress reports.
KT Process Cards Library
Browse KT process cards across supported languages in a single searchable reference library.
Instructor and Facilitation
Tools for workshop design, facilitation, exercises, and teaching support
Instructor Observation and Feedback Tool
Live observation checklist for senior instructors to mark delivery behaviors, capture timestamped notes, and export structured coaching feedback.
Donut Factory Simulation
A digital version of the Mrs. Walther's Donuts exercise for hands-on learning and facilitated discussion.
Workshop Agenda Builder
Build structured workshop schedules with a visual outline tool designed for facilitation planning.
Delivery Operations
Platforms for learning operations, scheduling, certificates, badges, surveys, and delivery support
KT Compass
Central hub for workshops, prework, surveys, certificates, badges, coaching, scheduling, and learning operations.
AI and Guided Process
Tools that guide users through KT process work with assistants or structured digital workflows
KT Assistant
A conversational assistant that walks users through KT process steps and makes recommendations throughout the analysis, acting as a second pair of eyes on your situation.
KT Hub
An AI-assisted worksheet environment designed to help users work through KT processes in a guided digital format.
Technical Integrations
Developer-facing assets, plugins, and platform implementation work
KT ServiceNow Plugins
An open-source ServiceNow implementation of KT-aligned incident and problem workflows built for structured RCA support.